Reputation Management

Turn Every Visit Into a 5-Star Review

Fully automated post-visit surveys, intelligent decision-tree routing, and a private feedback dashboard — included at no extra charge. Never chase reviews manually again. Never get blindsided by an online complaint again.

$0
Extra Cost
100%
Automated
Google
Positive Reviews Routed There
Private
Negative Feedback Captured

How It Works

Smart Review Routing — Fully Hands-Off

After every visit, a satisfaction survey is automatically sent to the patient. The response determines the path — turning happy patients into public advocates and protecting you from surprise negative reviews.

POSITIVE
Happy Patient → Google Review
Satisfied responses are routed directly to your Google Business profile — frictionless, one click from their survey to your review page.
NEGATIVE
Unhappy Patient → Your Private Dashboard
Dissatisfied responses go to a private feedback dashboard — visible only to you. Resolve the issue before it becomes a 1-star post anywhere public.

You control what counts as “positive” vs “negative” — set your own rating threshold and customize the survey copy to match your brand.

Reputation Management Dashboard

Why It Matters

Your Online Reputation Is Your Most Valuable Marketing Asset

Studies show 90%+ of consumers check online reviews before choosing a healthcare provider. A practice with consistent 5-star reviews fills its schedule on autopilot. Most practices are losing this game — not because they have bad care, but because they aren’t asking.

Build Your Google Rating

Consistent new reviews signal to Google that your practice is active, trusted, and growing. Higher ratings = higher local search ranking = more new patients finding you organically.

Protect Your Reputation

Catching a complaint privately before it goes public can save thousands in lost patients. Your dashboard gives you the opportunity to fix the issue and re-engage the patient first.

Zero Extra Effort

The entire system runs automatically — no staff training, no manual follow-ups, no additional software subscription. It is built into the platform and included in your EMR Chiro plan.

Trend Analysis

Track your satisfaction scores over time. See which providers, days, or visit types generate the most positive feedback — and use that data to train your team and refine your care model.

Seamless Patient Experience

The survey arrives via the channel the patient prefers — text or email — seconds after they leave. One question, one click. Completion rates are dramatically higher than traditional review request tools.

Turnkey Setup

Goes live in minutes — connect your Google Business profile, set your threshold, and the system handles everything else. No developer required. No integration nightmare.

Included at No Extra Cost

Start Growing Your Reviews Today

Reputation management is included in every EMR Chiro plan. No add-ons, no upgrades, no separate subscription. Sign up and it’s on.