Patient Engagement  & Management

All Included in the EMR Chiro System

Patient Portal
Patient Online Access connects patients to essential personal health information, self-serve financial accounts, schedule management, and practice communications. Our Patient Portal is a convenient, intuitive online platform that allows your patients to schedule appointments, including telemedicine visits, request prescription renewals, pay bills and message providers or chat in real time. Patients can also receive educational resources, various notifications, and check their lab test results.

Automated Appointment Reminders
"Reduce no-shows and maximize revenue with our streamlined system that lightens staff workload. Our automated appointment reminders can be tailored to notify patients via text or email in multiple languages. Reminders can be scheduled days or hours before their visit and include a scheduling link for easy self-service rescheduling.

Patient Portal and Self-Scheduling
"Patient Portal Access 24/7/365: Connect patients seamlessly to critical personal health information, financial accounts for self-service, schedule management, and practice communications. Our Patient Portal offers an intuitive online platform allowing patients to schedule appointments (including telemedicine visits), request prescription renewals, pay bills, message providers, and engage in real-time chats. Patients can also access educational resources, receive notifications and review their lab test results."

Automated Insurance Eligibility Check
"Our Automated Insurance Eligibility Check electronically verifies insurance eligibility for each patient scheduled, including telemedicine appointments, 24 hours prior to their visit or on-demand. Any issues identified are flagged in advance, and patients are automatically alerted via text or email, encouraging them to resolve the matter directly with our office. This streamlined process offers patients a simple, intuitive way to manage their accounts, removing complex insurance issues that can disrupt a smooth checkout experience and payment."

Automated Patient Intake Process
"The patient intake process is streamlined with Automated Patient Intake, which assigns intake and consent forms directly to a patient’s portal. Patients are prompted to complete these forms before their office or telemedicine visit, supported by automated reminders that keep them on track without staff intervention. Once completed, the information is instantly accessible in both the EHR and practice management systems in real-time, regardless of whether the forms were sent with or without an appointment."

Medical Imaging Storage & Retrieval

Save all medical images (X-rays, MRI, CAT scans) in the patient's account for easy access. This allows quick creation of treatment plans, sharing with other providers, and educating your patients. It also enables patients to review their images independently through their patient portal, which is accessible from anywhere via the cloud. Ensure the system integrates with existing patient portals, prioritizes data security, and complies with healthcare regulations. THe entire database is stored and backed up in the Cloud for HIPAA compliant protection. 

Integrated Faxing

Send and save fax communications within practice management and EHR systems using our seamlessly integrated application. Our fax dashboard keeps inbound and outbound communications organized, allowing you to combine multiple pages and file formats into a single outbound fax. Easily view, complete, and electronically sign incoming documents and referral letters, then distribute or archive them in seconds. Eliminate the need for fax machines, fax lines, toner, and paper. With electronic faxing, you can send and receive single and multi-page documents with a click. Attach faxes directly to patient charts in the EMR Chiro EHR or to folders in EMR Chiro’s practice management system for improved productivity, especially in high-volume environments. Custom brand fax coversheets with your practice contact information for a professional look. Automate sends to referring MDs or lawyers to enhance your reputation as the “Easy Button.”

Credit Card Management
"Streamline patient payments effortlessly with our innovative credit-card-on-file functionality, enabling automatic charges on demand or in batches. Our self-service patient portal empowers patients to conveniently manage payments. Utilize our online payment portal with bill-pay reminders, online statements, and flexible payment plans to reduce your practice's accounts receivable days. Studies indicate that 32% of people pay their medical bills within 5 minutes of receiving a payment notification.

Our credit-card-on-file feature optimizes both single and recurring transactions, reducing double entry, human errors, and time-consuming reconciliations. It eliminates the need for multiple requests for patient credit card information. Combined with our Payment Portal and Automated Bill-pay Alerts, patients can efficiently make payments, alleviating overhead for practice staff."

Patient Messaging
"Patient Messaging enables efficient communication of general office information, including schedule updates, new locations, providers, and payment methods. It also allows targeted messaging to specific patient groups based on criteria such as active/inactive status, geography, diagnosis code, age/birthday, and insurance details. This versatile tool empowers you to send messages to active or past patients, or any specified subgroup, ensuring timely and relevant communication."